Rules of Conduct

We want all of our passengers to enjoy a safe and comfortable ride. Please be sure to observe the following rules when riding citylink:

No smoking
Use of tobacco products, e-cigarettes, and vaporizers are not allowed on citylink buses, at bus stops, shelters, or at transit facilities.
No drugs or alcohol

No drug use or alcohol consumption on citylink buses and facilities.

No dangerous materials

Weapons, explosives, car batteries, flammable liquids, or other hazardous materials are not permitted on citylink vehicles. Personal oxygen is not considered a dangerous material.

No eating or uncovered drinks

Drink containers with sealed lids are allowed, but please make sure to take the container with you.

Pay your fair FARE

Deposit exact change into the farebox or present to the Bus Operator your valid multi-ride pass, monthly pass, valid ID, or promotional pass.

Shirt and Shoes required

Just like in store and other business, customers without shirts or shoes will be refused service.

Do not distract the Bus Operator

Interfering with the safe operation of a transit vehicle is hazardous to you and everyone else. If you must talk with the Bus Operator, please limit the conversation to when the bus is at a bus stop.

Do not bother fellow passengers

Most passengers want to read, look out the window, think, or talk with friends. Leave them alone.

Keep your technology to yourself

Be courteous when using technology. Use headphones if you are doing anything on your device that will make noise. Also, no one wants to hear your end of a cell phone conversation to keep it short and quiet.

Be a good neighbor

Designated seats at the front of the bus are reserved for seniors and persons with disabilities. Please surrender your seat to those customers when they board or when the Bus Operator asks.

One seat to a person

Your bag(s), laptop, or backpack belongs on your lap or under your seat, not on the seat next to you.

Take your personal items with you when you exit the bus

If you have left something on the bus, please call 777-4563 ASAP. We will do our best to make sure your item is returned to you. If you find something on the bus, please do not touch it and let the Bus Operator know.

Try to keep the aisles clear

So passengers can easily exit or board, please do not block aisles or doors. Remove children from strollers and collapse strollers. If you have personal belongings make sure they are not blocking the aisles, doors, or wheelchair

Keep your pet in a carrier

Except for service animals, your pet must be in a carrier.

Remember to stay behind the yellow line

The buses have great seating and standing room. For your safety, stay behind the yellow line.

Support a safe, comfortable, and clean travel experience for all

No disruptive behavior; use G-rated language; clean-up after yourself; keep all body parts inside the bus; and, never throw objects in or outside the bus.


Lewiston-Auburn Transit